FREQUENTLY ASKED QUESTIONS
Find answers to common questions about our self-storage and indoor RV/boat/vehicle parking services in Pearland, TX. Whether you're curious about unit sizes, security features, payment options, or any other aspect of our facility, you'll find clear and concise answers here. If you have additional questions, please don't hesitate to contact us for personalized assistance at (912) 572-0463 or fill in our contact form!
Where is Richmond Hill Climate Controlled Storage located?
Richmond Hill Climate-Controlled Storage is conveniently located at 200 Longwood Drive, Richmond Hill, GA 31324. Our prime location ensures easy access for both Richmond Hill residents and those from nearby areas.
What are the office hours?
Our office operates by appointment only, ensuring that we can provide personalized assistance when you need it most. To schedule an appointment, please give us a call at (912) 572-0463, and we'll be happy to assist you.
What are the access hours?
You can access your stored items between 6:00 AM and 9:00 PM, giving you ample time to retrieve or store your belongings during our extended access hours.
Am I required to store long-term?
No, we offer flexible storage options to suit your needs. Whether you require short-term or long-term storage, we have solutions that can accommodate your specific requirements.
How do I pay my storage bill?
Paying your storage bill is easy and convenient. You can make payments online through our secure online bill pay system. This ensures a hassle-free and efficient payment process.
What documentation do I need to rent a unit?
To rent a unit, you will need a valid government-issued photo ID, such as a driver's license or passport. Our team will guide you through the rental process and answer any additional questions you may have.
What items am I not allowed to store?
While we welcome a wide range of items, there are certain prohibited items for safety and security reasons. Items such as hazardous materials, illegal items, and perishable goods are not allowed. Please refer to our rental agreement or contact us for a comprehensive list of items that cannot be stored.
What security features do you offer?
At Richmond Hill Climate Controlled Storage, security is a top priority. We provide state-of-the-art security features, including security cameras, fenced and gated access, and controlled entry points, to ensure the safety of your belongings during their stay with us.